When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don’t ignore its warning signals.
Today’s cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. But when it comes to repairs, some things stay the same. Do your homework before taking your vehicle in for repairs or service.
The following tips should help you along the way:
Contact The Smog Center
968 Piner Rd # B
Santa Rosa, Ca 95403
The Smog Center Hours
|Monday||8:30AM – 5:00PM|
|Tuesday||8:30AM – 5:00PM|
|Wednesday||8:30AM – 5:00PM|
|Thursday||8:30AM – 5:00PM|
|Friday||8:30AM – 5:00PM|
|Saturday||9:00AM – 1:00PM|
Use all of your senses frequently to check your car for:
Be prepared to describe the symptoms. Carry a written list of the symptoms that you can give us. Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it’s been that way, but let the technician diagnose and recommend a remedy. Stay involved. . . Ask questions.
Ask as many questions as you need. Do not be embarrassed to request lay definitions. Don’t rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins. Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment. Leave a telephone number where you can be called.